On CNN Careerbuilder.com
Alpine Access is a call center company that uses customer service representatives that work from home. Employees use their own telephones and computers. The company provides representatives for clients like Office Depot and J. Crew.
• Convergys hires home-based call center agents who provide support in customer service, and also supplies sales agents or help desk staff for companies. There are many locations throught the US where you can work in one of their offices or from home.
• Extended Presence provides their clients with outbound sales agents and marketing support staff who work from home.
• Internet Girl Friday provides information technology support as well as administrative services for clients nationwide.
• LiveOps provides customer service support for a variety of major corporations.
• Spheris provides support to medical professionals. Their services include medical transcription and clinical documentation.
• Staffcentrix supplies virtual assistants for business clients, including CEOs and upper management of major corporations.
• VIPDesk provides call center support and also offers a home-based concierge service to clients.
• Voicelog provides representatives to perform verifications for transactions done online or by telephone. Many states require changes to telephone service and other remote transactions to be verified by a third party, which VoiceLog provides.
• West At Home also hires home-based customer service agents. They cater to a specific range of industries, specializing in health care and pharmaceutical support, as well as the hospitality industry.
Employees need to meet some basic requirements, including having a telephone and access to a PC. Although the work is conducted from home, interviews for the job aren't always done remotely.
Working at home is a growing and legitimate opportunity, but workers should still beware of any job that asks you to invest money, provide access to a bank account or give up a great deal of personal information up front. These are indicators of a possible scam.
Traditional companies with home-based workers
Some traditional companies also have home-based workers in the mix as part of their overall staffing strategies. Companies as diverse as American Airlines, TDS Telecom, 1-800-FLOWERS, Sprint and Xerox have programs that enable traditional workers to transition to telecommuting or hire workers specifically to work at home.
Aetna is one of the companies that has developed and implemented such a program. "Our telework program started as a grassroots initiative to keep talented employees when there were site consolidations," Aetna Telework Program head Eileen Levin explains.
Children's Healthcare of Atlanta is another company that is mixing traditional workers with employees who work from home. These home-based employees include medical transcriptionists and nurses who operate the hospital's Advice Line
Don't Forget To Look Down!
As you surf the internet looking at businesses that offer products that you are interested in, be sure to look at the bottom of their page for two areas, careers/employment opportunities and affliliate program.
You might be surprised at what major companies offer opportunities to work from home or even have openings in their "brick and mortar" locations that you hadn't seen in your local newspaper.
The affiliate programs are also important if you plan on doing blogging to earn an income. Many will have programs set up through a third party and you must sign up through them and many will let you become an affiliate directly through their website.
Would any of you also like some tips on how to job hunt where you are not working from home? Please let me know because if you are, I will also include some articles on how to put together a resume, how to do interviews that will help you get employed.
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